How To Cancel Your Instant Checkmate Membership

Instant Checkmate makes canceling your membership simple. There are no early termination fees, and you aren't locked into a contract. You are free to cancel your subscription anytime.

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How To Cancel Your Instant Checkmate Membership

To cancel your membership, you need two pieces of information:

  1. Your first and last name.
  2. Your email address (Instant Checkmate username). This is the email address you provided when you signed up for your membership.

Instant Checkmate makes canceling your membership simple. There are no early termination fees, and you aren't locked into a contract. You are free to cancel your subscription anytime. Note that if the term of your subscription has already begun, you will be charged for the full term even if you cancel before it ends. You will have access to your Instant Checkmate account and reports until the end of the subscription term.


Three Ways To Cancel Your Account

Cancel Online

Login to your Instant Checkmate account. Navigate to “Membership Settings” via the “Account” tab on the top right hand corner of your dashboard screen.

Click “Cancel Subscription” at the bottom of the active subscription you would like to cancel.

Input the necessary information to cancel your subscription and then click “Submit”.

Once you submit a cancellation request, it will be sent to a member of our customer support team. Once a member care representative receives your request, your account will be canceled immediately.

You may also contact us. Our customer care team is available Monday through Friday from 7 am to 4 pm PT, except holidays.


Cancel By Email

Send us an email to cancel your account. Please include your first and last name and the email address you used to create your Instant Checkmate account. Within 24-48 hours of submitting your request, your cancellation will be completed by a member of our customer support team.


Cancel by Phone

Contact us by calling (800) 222-8985, during regular hours, 7 am - 4 pm PT, Monday – Friday. Holiday hours vary.


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Instant Checkmate is always looking for ways to improve its website and service, and we want your feedback. Contact a member care representative anytime with questions, comments, or concerns. At Instant Checkmate we have a Member Care Team that is available Monday through Friday 7 am to  4 pm PT. Spanish language assistance is also available.

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